Shipping & Returns

Shipping

Feisty's Poocheria makes every effort to ship within one business day after payment is settled with the paying institution. A payment is settled when it is received by our bank.This section of text is from the Define Pages Editor located under Tools in the Admin.

Returns Policy

The terms and conditions of sale are limited to those contained herein. Notice of objection to and rejection of any additional or different terms in any form delivered by customer is hereby given.

Please contact Feisty's Poocheria at the support numbers listed below before to obtain a Return Merchandise Authorization (RMA) number before shipping product back to us. This will expidite processing and ensure that proper action or crdeit is done.

When requesting an RMA number, please have the following information on hand: invoice or order number, serial number, if applicable, reason for the return, action to take (replacement, repair, return, credit) and whether the box has been opened.

Please return all products 100% complete including all original manufacturer boxes with the UPC code and packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment. RMA approval is contingent upon, among other things, the products being 100% complete.

Customer is responsible for shipping charges to Feisty's Poocheria for all products being shipped for return, exchange or replacement. Products exchanged or replaced will be shipped by Feisty's Poocheria to Customer, at Feisty's Poocheria's expense using the same shipping method as was used by Customer to ship the original products back to Feisty's Poocheria.

Customer is responsible for all risk of loss and/or damage to products being shipped for return, exchange or replacement. Please fully insure return shipment in case of loss or damage. Please use a carrier that is able to provide you with proof of delivery such as UPS, or Federal Express. This is for your protection as well as to ensure quick action on your return.

Return privlleges vary by manufacturer. Please contact Feisty's Poocheria for details. Thank you for your past and future business with Feisty's Poocheria.

Failure to return a product within the applicable return period will be deemed to be acceptance of the product. To remove this section of the text, delete it from the Define Pages Editor.

Damaged Product

If Customer receives damaged products, please refuse the products upon original delivery attempt. If damaged products are accepted from the carrier, such damage should be noted on the carrier delivery record. Please save the product and the original box and packaging and notify Feisty's Poocheria immediately to arrange for a carrier inspection and pickup of damaged products. Please notify Feisty's Poocheria of damaged products WITHIN THE FIRST 10 DAYS of receipt. Timely receipt of this information is necessary for Feisty's Poocheria to file a damage claim.

Trademarks

All trademarks and registered trademarks are the sole property of their respective owners.

Contact Information

Telephone: (615) 794-9725 eMail: feisty@feistyspoocheria.com